Sylvia is a highly skilled IT professional with over 7 years of experience in Website Development, Systems Design, and Systems Administration. She is accomplished in Service Management, Communications, Google Analytics, Digital Marketing (SEO & SEM), and Social Media Advertising.
She has served with different organizations where she successfully provided technical support operations and introduced new technologies to promote operational efficiency. She has additionally managed databases and website content, as well as ensuring brand visibility, and networking. Sylvia has worked with the Ministry of Finance, Planning and Economic Development, Wacsoft Solutions, Tabura General Consulting Ltd, Cellserv Vehicle Tracking, and the Uganda Red Cross Society.
Sylvia is an ITIL AXELOS member who holds a Bachelor’s Degree in Information Technology and Certification in ITIL® Foundation IT Service Management. She is currently pursuing a Post Graduate Certificates in PRINCE2 Foundation, and PRINCE2 Practitioner.